Privacy Policy

At GOTU CLEANING SERVICES INC, accessible from www.gotucleaning.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by GOTU CLEANING SERVICES INC and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@gotucleaning.ca

This Privacy Policy only applies to the use of our website and the information they share and/or is collected by GOTU CLEANING SERVICES INC. This policy is not applicable to any information collected offline or via channels other than this website. 

Consent
By using our website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information.

What type of information do is collected? 
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information? 
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1.    To provide and operate the Services;
2.    To provide our Users with ongoing customer assistance and technical support;
3.    To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4.    To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5.    To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?
GOTU CLEANING SERVICES INC’s website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company (where applicable) adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?
Where applicable, we may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?
This site may use cookies to collect non-personally identifiable information to monitor and enhance the site. It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at info@gotucleaning.ca

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Children
GOTU CLEANING SERVICES INC will not knowingly collect Personal Data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose Personal Data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of “child” or “children” should take into account applicable laws as well as national and regional cultural customs.

Links to Other Websites
GOTU CLEANING SERVICES INC contain links to other websites. GOTU CLEANING SERVICES INC is not responsible for the privacy practices or the content of other websites. 

Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@gotucleaning.ca